24/7 emergency line

No heat. No cool. 2am. We answer.

Our emergency line rings to a real person — not a voicemail that calls back in the morning. We triage on the phone and dispatch a senior tech with parts on the truck.

Call (416) 258-2460 Can't talk — use the form

What counts as urgent

If you see any of this, stop reading and call.

Gas smell or CO alarm

Leave the house, call your gas utility, then call us. We prioritize above everything else.
No heat in sub-zero weather

Frozen pipes become a structural emergency fast. Same-day dispatch, no exception.
No AC during an extreme-heat warning

Families with infants, elderly, or medical conditions get triaged first.
Water heater leaking

Turn off the water supply and the gas/power to the unit. Then call. We'll walk you through the shutoff.
Electrical burning smell

Cut power to the unit at the panel. Don't restart it. Call us.
Furnace won't start in a cold snap

Check the thermostat and filter. If still dead, call. We'll walk through a diagnostic or dispatch.

Emergency FAQ

Emergency service — what to expect

What's considered an emergency?

No heat below 10°C outside. No AC during an extreme heat warning. Gas smell, carbon monoxide alarm, or visible damage to equipment. Water leaking from a water heater. Any of these, call immediately — we'll triage on the phone and dispatch.

Is there an after-hours premium?

Yes. After-hours and overnight calls carry a modest emergency-call fee, disclosed before we dispatch. The hourly labour rate is the same — we don't triple-bill like some outfits.

Can you walk me through something over the phone?

Often, yes. If it's something safe you can do (reset a tripped breaker, change a filter, check a thermostat battery), we'll talk you through it first — no charge. If it needs a tech, we dispatch.

Do you actually answer at 3am?

Yes. The line rings to a real person 24/7 — not a voicemail that calls you back in the morning.

Service area

Mississauga and the GTA, plus two hours out.

Greater Toronto Area and up to 2 hours out — London, Kitchener, Barrie, Kingston, Niagara.

Open 24/7

We answer. Right now.

(416) 258-2460 · Open 24 hours, 7 days a week.

Direct · (416) 258-2460 Office · (905) 712-1076

Mississauga, ON · Greater Toronto Area and up to 2 hours out — London, Kitchener, Barrie, Kingston, Niagara.